SHIPPING

  • When your order has been shipped we will notify you via email and will provide you with your tracking information.

  • Unless stated otherwise, all parcels require a signature on delivery. When an authority to leave is requested by you at checkout, you acknowledge that Freda Ghantous will not be liable for loss or damage to your parcel. ​

DELIVERY

  • Delivery times within Australia will vary depending on your location but generally, your parcel will arrive within 2-3 working days from the day of dispatch.

  • We do not guarantee that your parcel will arrive within a set time frame and the above is a guide only. If you wish to receive your order by a certain date please get in touch with us to discuss if this is possible. 

RETURNS & LOST PARCELS

  • Freda Ghantous will not be liable for any lost or damaged goods. If an issue arises, please contact us and we will do our best to assist with your enquiry.

  • Freda Ghantous will only offer a refund or exchange where the item that you ordered is faulty. Contact must be made within 48 hours of receiving your goods.

  • We do not offer returns or exchanges for change of mind so please shop mindfully.

[ SHOP PRINTS ]